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Cranberry Training & Development
will unlock the potential of your staff and provide
workplace learning programs which improve employee
performance. The rapid change of business puts a premium on
learning - whether it is an increase in knowledge, an
improvement in skills, or a change in attitudes.
Workshops are highly interactive,
learner-centered sessions which utilize adult learning
principles. Please call us at (724) 772-4848 to discuss your
workplace learning needs.
Creative Recareering is an innovative and cost effective
career counseling service. CR provides a full portfolio of
services such as aptitude and interest testing, resume writing
support, job search counseling, interview training, target
company research, and networking skills. Whether an individual
/ group affected by company downsizing or college grad ready to
begin a career, Creative Recareering teaches all the skills
necessary to mount a highly successful career campaign.
Stress is the body’s response to any change in its inner
or outer environment. It is a natural part of life, but
becomes physically and mentally unhealthy when one is faced
with one stress period after another. This workshop focuses
on how to overcome feelings of helplessness and take
control. Participants will learn to respond productively to
problems and challenges without becoming overwhelmed.
Leaders or managers? A leader requires all of the
characteristics of a manager- and more. Leadership is a set
of behaviors that can be observed and learned. Participants
will assess their leadership skills and learn new skills to
fulfill this challenging and changing role. Learn to
motivate employees, communicate expectations and goals, and
establish credibility and trust in the workplace.
Overcome the anxiety of speaking in public and take control
of presentations. Whether the goal is to increase sales,
present proposals, interview for a job, or facilitate
meetings, this session will help participants become
effective, persuasive, and motivating speakers. Tips include
effective use of humor, visuals, and question and answer
periods.
Make the most of valuable time. This classic session gives
proven time management strategies for increasing
productivity and efficiency. Discover effective techniques
for setting and achieving goals and reducing on-the-job
stress. Learn to deal with countless time-consuming
distractions and interruptions that eat away at
productivity.
What does it mean to inspire? Motivation and goal setting
are explored for the benefits they provide to organizational
productivity and employee satisfaction. Both internal and
external motivators will be discussed for their
contributions to improving employee performance. The
Myers-Briggs Type Indicator will be administered to identify
personality types.
Participants will explore and strengthen their teamwork
skills. Quality teamwork results when team members know how
to recognize and work with a variety of personalities. Each
team member needs to be aware of the skills that other
members have and how those skills can be applied to achieve
organizational goals. The Myers-Briggs Type Indicator will
be administered to identify personality types.
This workshop is designed for the organization committed to
creating an environment which values diversity. The focus is
on bringing together employees as a team of people who
respect, trust, and appreciate each other as professionals.
Diversity is a critical issue in any organization’s
success, as a variety of ideas and perspectives are needed
to remain viable and competitive in business. Participants
will also gain knowledge to understand a diverse customer
base.
What do you get when you combine outstanding customer
service with a positive attitude? More customers and a
competitive advantage! Today’s customer is educated,
demanding, and sophisticated. With an emphasis on what, why,
and especially how, this workshop will help managers and
associates develop more effective policies and procedures to
exceed customer expectations.
Help your employees to improve their on-the-job performance
by providing positive feedback as a coach, rather than a
judge. Learn to create a comfortable, supportive meeting
environment, which promotes ongoing communication. Whether
you want to get the maximum impact from your existing system
or create a new system, this session will benefit you.
Gain the expert communication skills to lead, motivate, and
inform more effectively. Learning the art and science of
communicating will improve your success in meetings, sales
calls, and business relationships. You will gain techniques
to express your anger, provide feedback, resolve conflicts,
listen for meaning and feelings, defend your viewpoints, and
present your ideas.
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